The widget is the chat bubble your visitors see in the corner of your site, letting them talk to your agency’s AI assistant (and, if needed, to someone on your team). It isn’t a separate page or an app you install: it’s a small snippet of code you paste once into your site, and from then on the widget appears on every page that includes it.
What the widget is and how it worksThe widget is the chat bubble your visitors see in the corner of your site, letting them talk to your agency's AI assistant (and, if needed, to someone on your team).
Getting the snippet and adding it to your siteThe snippet is copied from the platform itself, in Channels → Web Widget.
Platform guidesThe snippet is standard HTML: any platform that lets you insert custom code in your site's or will work.
Allowed origins and customizationYou can restrict which sites your widget works on.
Verification and troubleshootingCheck the page's source code in the browser (right-click → "View page source"), not just your CMS editor:
Best practicesDon't duplicate the snippet. There must be a single widget