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Operate

What Analytics is

Analytics brings together on a single screen your AI agent’s and your business’s performance metrics: how much conversation happens, how many leads come out of it, which channel your customers arrive through, what they ask about most, and what estimated return the AI is giving you. You reach it from Analytics in the sidebar (manual 15 · Getting started, section 3.1).

It’s a read-only screen: nothing is edited or configured here. It’s available to all three roles — admin, editor and viewer — with the same content for everyone: someone with the viewer role sees exactly the same Analytics as an admin, since there’s no action here that requires write permissions.

At the top right of the screen there’s a range selector common to the whole page: Today / 7 days / 30 days / 90 days. Changing it recalculates every indicator, chart and the ROI block further down for that period all at once — it’s the only interactive control on the whole screen.