As the ticket’s creator, you get notified — always via the bell and also by email, according to your personal preference in Settings → Notifications (Manual 26 · Settings) — with a direct link to the ticket, when:
- Your provider’s team replies in the Conversation.
- The ticket moves to “Waiting on you”, Resolved or Closed.
What you do yourself — creating the ticket, replying, or closing it — doesn’t generate any notice for you: only what your provider’s team does on your ticket triggers one.