Can I connect more than one MailChimp account? Not in this version: each tenant has a single MailChimp connection at a time (the “principal” one, Connections tab).
The key stopped working — what message will I see?
If the key is invalid or was revoked in MailChimp, both when connecting and on “Test connection” you’ll see “The token isn’t valid; check it and try again” (code INTEGRATION_CREDENTIAL_INVALID). Generate a new key in MailChimp (section 3) and repeat section 4.
I activated “Event → transactional email” but no email arrives — why? Check that you added your Mandrill key in section 4 — without it, that specific action can’t send anything even though the rest of the integration works normally.
MailChimp isn’t responding — what message will I see?
If MailChimp has a one-off incident, you’ll see “The provider isn’t available right now. Try again later” (code INTEGRATION_PROVIDER_UNAVAILABLE) — it’s not a problem with your key, try again in a few minutes.
Can the agent delete contacts in MailChimp? No. The agent’s tools (section 7) only search, look up and create/update — they never delete anything in your MailChimp.
Can I launch marketing campaigns from the agent? Not in this version: the integration covers contact syncing and event-triggered transactional emails, never mass campaigns — those are still managed from MailChimp’s own dashboard.