Can I connect more than one Brevo account? Not in this version: each tenant has a single Brevo connection at a time (the “principal” one, Connections tab).
The key stopped working — what message will I see?
If the key is invalid or was revoked in Brevo, both when connecting and when testing the connection you’ll see “The token isn’t valid; check it and try again” (code INTEGRATION_CREDENTIAL_INVALID). Generate a new key in Brevo (section 3) and repeat section 4.
I activated “Event → transactional email” but no email arrives — why? Check that you have a verified sender or an authenticated domain in your Brevo account (section 3): “successful connection” only confirms the key is valid, not that sending will work.
Brevo isn’t responding — what message will I see?
If Brevo has a temporary incident, you’ll see “The provider isn’t available right now. Try again later” (code INTEGRATION_PROVIDER_UNAVAILABLE) — it’s not a problem with your key, try again in a few minutes.
Can the agent delete contacts in Brevo? No. The agent’s tools (section 7) only search, look up and create/update — they never delete anything in your Brevo.
Can I launch marketing campaigns from the agent? Not in this version: the integration covers transactional emails per event, never mass campaigns — those are still managed from Brevo’s own panel.