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Testing the connection

With HubSpot already connected, the detail’s Status tab includes a Test connection button that checks, on the spot, that the saved token is still valid against HubSpot’s real API.

Requirements: Admin role.

  1. Open HubSpot’s Details and go to the Status tab.
  2. Press Test connection.

Result: “Connection successful” if the token is still valid, or “Couldn’t connect: [reason]” if the token was revoked or changed (section 8). Use it if you notice actions have stopped syncing — it’s the fastest way to confirm whether the credential is the problem.

The following example again uses Google Sheets — with HubSpot connected, the same “Status” tab shows the “Test connection” and “Disconnect” buttons.

Status tab of a connected integration's detail (Google Sheets, used here as an example of the mechanism) with the Test connection and Disconnect buttons
Status tab of a connected integration's detail (Google Sheets, used here as an example of the mechanism) with the Test connection and Disconnect buttons