Skip to content

By integration

Testing the connection

With MailChimp already connected, the detail’s Status tab includes a Test connection button that checks, on the spot, that the saved key is still valid against MailChimp’s real API.

Requirements: Admin role.

  1. Open MailChimp’s Detail and go to the Status tab.
  2. Click Test connection.

Result: “Connection successful” if the key is still valid, or “Couldn’t connect: [reason]” if the key was revoked or changed (section 8). Remember that “Connection successful” checks the Marketing key, not the Mandrill one — if transactional emails fail, check the Mandrill key from section 3 separately.

The example below uses Google Sheets again — with MailChimp connected, the same “Status” tab shows the “Test connection” and “Disconnect” buttons.

Status tab of a connected integration's detail (Google Sheets, used here as an example of the mechanism) with the Test connection and Disconnect buttons
Status tab of a connected integration's detail (Google Sheets, used here as an example of the mechanism) with the Test connection and Disconnect buttons