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Account and team

What this screen is and who sees it

Everything in this manual lives in Settings → Billing, inside your agency’s Platform. Only the Administrator role sees this tab — Editor and Read-only don’t have it available in the Settings menu, even though they keep seeing the rest of the application normally.

Besides this screen, while browsing anywhere on the Platform you always have visible, in the sidebar’s bottom corner, a summary of your plan and your usage for the month: your plan’s name, a progress bar and the text “N left this month in [your agency]”. It’s the same data you see in detail here, but visible at all times.

Note — How your subscription started

Whether you signed up yourself (self-service registration) or your provider’s team set your account up for you, your agency always starts with a full 15-day trial period, with no card required. The sign-up detail is in Manual 22 “Account sign-up”; this manual covers what happens afterward, once you’re already managing your billing from here.

Note — Your contract’s currency

Your agency has a contract currency fixed since sign-up — normally euros; if your agency works through a white-label partner, it could be dollars, depending on the currency that partner operates in. Every amount on this screen (plan price, credit, top-ups and invoices) is always shown in that same currency. It isn’t something you change yourself: changing currency implies a new contract, so if you ever need it, discuss it with your operator (Manual 28 “Support”).