Connecting HubSpot **doesn't activate anything on its own**: both the panel actions and the agent tools are born **off** — the same "nothing on by default" principle that governs the rest of your agents' resources. From the HubSpot card, already **Connected**, press **Details** to open its sheet. You'll see four tabs — **Resources** (HubSpot has no additional resources to configure here, so this tab stays empty), **Agent**, **Connections** (the "principal" connection, the only one for this integration) and **Status** (section 6). In the **Agent** tab you'll find two independent lists: | Panel action | What it does | | --- | --- | | **Lead → contact** | Creates or updates a contact in HubSpot every time a new lead enters your Platform. | | **Stage → deal** | Syncs a lead's stage change with the corresponding deal's stage in HubSpot. | | **Conversation note** | Adds a note to the contact's history in HubSpot when a conversation is **resolved** or **handed to a human** — with a bounded excerpt of the last messages, never the full conversation. | And the list of **AI agent tools**, with the eight operations the agent can invoke (section 7) — each with a button to uncheck it if you don't want the agent to use it, and a **"Manage in Agent control"** link that takes you to the screen where you decide, per tool, whether it's **Internal** (only your team uses it from chat) or **Both** (your end customers use it too) — Manual 52 · Agent control and permissions covers that screen in detail. By default, "Create a new contact" and "Add a note in the CRM" are **Both**; the other six (searches, updating a contact, everything about deals) are **Internal** — the agent uses them, but it isn't disclosed to the customer nor does it depend on their confirmation. The **"What can HubSpot do"** button (the *i* icon) on the card itself shows this same summary — panel actions and agent tools, with their enabled/disabled state — without needing to connect yet: it's the way to see in advance, before pasting any token, exactly what this integration would do. Once connected, the detail's **Agent** tab shows the same lists, now with checkboxes to activate/deactivate and a **Save** button for each. The following example uses **Google Sheets** (already connected on this test tenant) to show what that tab really looks like once there's a connection — with HubSpot connected you'll see the same layout, with HubSpot's own actions and tools described above.