**Requirements:** being the owner or having permission to share (section 2). 1. Open **Google Drive** and find the file or folder you want to sync. 2. Click the **Share** button (right-click → Share, or the person icon with "+"). 3. Enter the **service account email** Platform shows you in the first step of the connect modal (section 4) — it has the format `…@proyecto.iam.gserviceaccount.com`. 4. **Viewer** permission is enough to sync to the knowledge base — no need to give it Editor. 5. Click **Send** or **Share** to confirm. > **Note — Sharing a folder includes what's inside it** > > If you share a whole folder, access is inherited by every file it contains — no need to share each file individually if it's already inside a shared folder. Verified against Google's official documentation (`support.google.com/docs/answer/2494822`, checked on September 5, 2026).