Manage who can log into your agency's Platform, with what role, and whether they handle conversations. It has two tabs: **Members** and **Invitations**. On **Members** you see, for each person: - Their **email**. - Their **role** — Admin, Editor or Read-only, as a colored label next to their name. - Their **status** — Active or Suspended. - Their **presence** — Online, Away, Busy or Offline. - If they're an **inbox operator**, the **maximum simultaneous chats** assigned to them (for example, "max 5 chats"). - Their **AI system training** — "Training pending" or "Training completed on {date}" (section 1.1). Above the list, a summary shows how many members there are in total and how many operators are online right now (for example, "1 member · 1 operator online"). Only Admins see and use this screen normally (section 3); the other roles don't access it. ## 1.1. AI system training record The AI Act (Art. 4) requires that whoever operates the system be trained on how it works and its limits. Every row in the list carries a training indicator — **"Training pending"** or **"Training completed on {date}"** — and, next to it, a **"Mark training" / "Remove mark"** button that anyone with write permission on Team can tap (for themselves or for another member, after confirming in the notice that appears) once they've read **Manual 35 · Training your team on the AI system**. The record also saves who marked it, as evidence for a possible inspection.