import { CardGrid, LinkCard } from '@astrojs/starlight/components';

The Email channel connects **a real mailbox from your business** — the one you already use today to help
customers, for example `support@your-business.com` — with your AI agent. Once connected, the agent
**reads the emails that arrive at that mailbox and replies from the same address**, just like someone on
your team would: a customer who writes to you by email never notices there's a step in between, except for
the transparency notice the law requires (section 9).

<CardGrid>
  <LinkCard
    title="What the Email channel is"
    description="The Email channel connects a real mailbox from your business — the one you already use today to help customers, for example support@your-business.com — with your AI agent."
    href="/en/guides/canal-email/01-que-es-el-canal-de-email/"
  />
  <LinkCard
    title="The Channels screen: the Email section"
    description="Just like WhatsApp or Telegram, Email has its own section on Channels, with a card for every mailbox you connect."
    href="/en/guides/canal-email/02-la-pantalla-de-canales-la-seccion-email/"
  />
  <LinkCard
    title="Procedure: create an Email channel"
    description="Requirements: administrator role."
    href="/en/guides/canal-email/03-procedimiento-crear-un-canal-de-email/"
  />
  <LinkCard
    title="The connection form"
    description="Tap Connect on the mailbox's card to open the Email panel, with the full form."
    href="/en/guides/canal-email/04-el-formulario-de-conexion/"
  />
  <LinkCard
    title="Help by common provider"
    description="The form itself includes, by expanding &quot;Help by common provider&quot;, a cheat sheet with the details of the most common providers — it's just help information: you still fill in the sa"
    href="/en/guides/canal-email/05-ayuda-por-proveedor-comun/"
  />
  <LinkCard
    title="Procedure: test the connection (mandatory)"
    description="Unlike other forms on the Platform, here you can't save without testing first: the Save and connect button stays disabled until a test with the form's current data succeeds on both"
    href="/en/guides/canal-email/06-procedimiento-probar-la-conexion-obligatorio/"
  />
  <LinkCard
    title="Procedure: save and connect"
    description="Requirements: administrator role; a successful connection test with the form's current data (section 6)."
    href="/en/guides/canal-email/07-procedimiento-guardar-y-conectar/"
  />
  <LinkCard
    title="Agent, owners and attachments"
    description="An Email channel is a channel like any other for every purpose: it uses exactly the same procedures from Manual 24 · Channels for these three actions, available on the card itself:"
    href="/en/guides/canal-email/08-agente-responsables-y-adjuntos/"
  />
  <LinkCard
    title="How it works under the hood, in brief"
    description="You don't need to understand the technical details to use the channel, but it's worth knowing what it actually does for you:"
    href="/en/guides/canal-email/09-como-funciona-por-dentro-en-pocas-palabras/"
  />
  <LinkCard
    title="The operator replies from Conversations"
    description="An email that arrives through this channel shows up in your Conversations inbox just like a WhatsApp or a Telegram one: you can read it, take control and reply from there."
    href="/en/guides/canal-email/10-el-operador-responde-desde-conversaciones/"
  />
  <LinkCard
    title="Reconfiguring credentials"
    description="If you change the mailbox's password with your mail provider, or need to adjust any other connection detail, use Reconfigure credentials on the panel of an already-connected channe"
    href="/en/guides/canal-email/11-reconfigurar-credenciales/"
  />
  <LinkCard
    title="Disconnecting and deleting an Email channel"
    description="Same pattern as any other channel (Manual 24, section 3):"
    href="/en/guides/canal-email/12-desconectar-y-borrar-un-canal-de-email/"
  />
  <LinkCard
    title="Statuses and errors"
    description="When a connected mailbox goes into Error (for example, because you changed the password with your provider without updating it here), this happens automatically, with nothing for y"
    href="/en/guides/canal-email/13-estados-y-errores/"
  />
  <LinkCard
    title="Frequently asked questions"
    description="Can I connect several mailboxes at once?"
    href="/en/guides/canal-email/14-preguntas-frecuentes/"
  />
</CardGrid>