### What is Nuntius?

A conversational AI agent for your business: it talks to your customers on your website's widget, on
WhatsApp and on Telegram, answering with information from your own knowledge base, capturing leads, and
notifying your team when a person is needed. See **[Getting started](/en/getting-started/)**.

### Do I need a credit card to try it?

No. You sign up yourself from the registration screen and go straight in with a **full 15-day trial, no
card required**. See **[Account sign-up](/en/guides/alta-cuenta/)**.

### Which channels can my agent handle?

WhatsApp Business, Telegram, your website's widget, and Messenger/Instagram Direct. Phone voice is under
development and can't be turned on yet. See **[Channels](/en/guides/canales/)**.

### How does my customer know they're talking to an AI?

It's mandatory and can't be turned off: the widget header always shows the subtitle "AI assistant ·
replies instantly", every AI-generated message carries the "AI" label, and on WhatsApp and Telegram the
notice arrives as a message at the start of the conversation — on every channel and every supported
language (AI Act, Art. 50). See **[Security and compliance](/en/security/)**.

### Can I take over a conversation myself?

Yes. Anyone with the Admin or Editor role can press "Take over" on an ongoing conversation; the AI stops
answering until you resolve it or hand it back yourself. See
**[Conversations](/en/guides/conversaciones/)**.

### What languages is the Platform available in?

Spanish, English and Italian — both the Platform's own interface and the chat widget, which starts in
the language you picked when you signed up.

### Where do I ask for help if something isn't working?

From **Support**, in the sidebar — the channel for asking your provider's team for help with a platform
bug or a configuration question. See
**[Support and on-screen assistant](/en/guides/soporte-asistente/)**.